Privacy Policy

Last revised Date 7th Feb 2024

1. Introduction

ZAP values the privacy and security of its users. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information. Your access or use of the Service signifies your consent to these procedures. Should you disagree with any part of this policy, please refrain from using our service.

2. Information We Collect

We collect various personal information, including, but not limited to:

• Email address

• Automatically collected data (IP addresses, browser type, device type, usage statistics)

This information is collected through user registrations, website interactions, public sources, and automatic data collection tools.

3. Use of Your Information

The collected data is used for diverse purposes such as:

• Service delivery, maintenance, and improvement

• Communications about updates, security, and service-related matters

• Marketing and promotional efforts

• Account creation and management

• Gathering feedback and testimonials

• Enforcing terms and conditions

• Site security and administration

• Dispute resolution and analysis of trends and user behaviour

Should we need to use your information for purposes not listed here, we will obtain your consent beforehand.

4. Sharing and Transfer of Your Data

Your personal data is not for sale. We may share it:

• With legal entities, as required

• For analytics purposes

• With third-party service providers for data processing

These entities are obligated to use the data solely for specified purposes and cannot retain it longer than necessary. Additionally, your information may be disclosed to comply with legal obligations or in response to legal claims. In the event of a merger or acquisition, your data may be transferred as part of our assets.

For international data transfers, we adhere to EU-US data protection standards and ensure that data storage and processing comply with GDPR.

5. Your Rights

Under GDPR, you hold rights including access, rectification, erasure, objection, and restriction of data processing, along with data portability and withdrawal of consent. Contact us at [e-mail] to exercise these rights. Note that opting out or withdrawing consent for essential processing may limit access to certain services.

6. Data Retention

We retain personal data in accordance with GDPR guidelines, ranging from 90 days to 2 years after account inactivity. Residual anonymous or aggregate data may be stored indefinitely. Further details are available in our Cookie Policy.

7. Security

We prioritise data security and employ various measures such as VPN, encryption, firewalls, proactive security tests, two-factor authentication, and multi-signature protocols. Despite these efforts, absolute security cannot be guaranteed due to inherent risks in digital data transmission and storage.

8. Changes to This Policy

We may periodically update this Privacy Policy. Significant changes will be communicated to our users. We advise regular review of this policy for any updates.

9. Cookies and Tracking

For information on our use of cookies and related choices, please refer to our Cookie Policy.

10. Contact & Grievances

For inquiries or concerns regarding your data, contact [e-mail]

In lieu of an in-house Data Protection Officer, we engage external experts to oversee our data protection strategies, fostering a company-wide culture of data security.

11. Age Validation and Children’s Privacy

Our platform implements age validation mechanisms to ensure users meet the age requirements for service usage.

12. Data Breach Response

In case of a data breach, we have contracted a specialised third-party response team to promptly address and resolve the situation, ensuring data security and recovery.